Marketing & Graphic Design

Prime Systems, Inc.   |  Carol Stream, IL

Marketing Specialist

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• Lead effort to restructure product lines to make them easier to understand and sell.

• Introduced SEO and keyword research concepts to written content.

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Ebsco Industries  |  Waukegan, IL

Graphic Designer

 

• Responsible for all incoming design requests from the sales department including sell/spec sheets, instructions and catalogs.

• Successfully managed communications and logistics for over thirty trade shows every year.

• Planned and completed numerous photoshoots each involving over two dozen products, in multiple scenes and configurations, all in a normal eight-hour workday with minimal support.

• Led effort to compile 25 years of media into a modern data asset management system.

 

 

Inventables  |  Chicago, IL

Fulfillment Operations Manager

 

• Promoted from Inventory Specialist to Operations Manager because of commitment to quality.

• Implemented a new QC process that led to a five-fold decrease in sales returns.

• Gained Hazmat certification - brought company up to hazmat compliance for shipping hazardous materials.

 

 

Michaels Arts & Crafts  |  Tinley Park, IL

Customer Experience Manager

 

• Promoted from Sales Associate to Supervisor to Customer Experience Manager in under a year for my exemplary service skills.

• Selected for transfer to raise the customer service scores of the store with the lowest scores in the district - raised it to the highest in the district.

 

 

Joliet Pattern Inc.  |  Crest Hill, IL

Graphic Designer

 

• Graphic design and pre-press work for companies such as Kraft Foods and Absolut Vodka.

• Account Lead for the Dairy Queen Custom Design Program

• Photographed finished products.